Department of Public Safety - LOCKSMITH

Resident Student

Locked out of your room?

Contact Public Safety at x1717 or 612-330-1717. Be prepared to show your I.D.
A $20.00 fee will apply per incident and will be charged to your student account.

Lost your key(s) with identification?

Go to a Residence life office located in the Urness or Anderson lobby if you believe your room needs an emergency re-key
If your access card/fob was with your keys, notify Public Safety immediately.

Lost your key(s) without identification?

Contact your Hall Director and advise them that your room needs re-keyed.
The fee for replacement key(s) will vary based on the number of keys will need to be cut.

Has your room been re-keyed?

Go to the Reslife office located in the Urness or Anderson lobby to collect your new key(s)Be sure to have proper identification with you.

Lost your access card/fob?

Go to Public Safety Dispatch located in the Urness Lobby.
A $35.00 fee will apply per incident and will be charged to your student account.

Locked out of your office?

Contact Public Safety at x1717 or 612-330-1717. Be prepared to show your I.D. when the officer meets you at your office door.

Lost your key(s)?

Go to the Public Safety Dispatch located in the Urness Lobby and fill out the lost key form as well as a new key request form.
When your new keys are ready, a Public Safety Dispatch will call to let you know. Please bring a photo I.D. when you pick up your new keys.

Lost your access card/fob?

Call Public Safety Dispatch at x1717 and request that your access card/fob be turned off. If you find your access card/fob, we can easily turn it back on. Turning off your access is an easy and instantaneous solution to protecting our buildings and the resources within them.
If you believe your access card/fob is lost indefinitely, please come to Public Safety dispatch and fill out a new key request form, indicating you need a new access card/fob.
A dispatch will call you when your new access card/fob is ready to be picked up.

Need to request new key(s) and access card/fob for a new employee?

Come to Public Safety Dispatch and fill out a new key request form for each individual key you are requesting.
Make sure the department head signs off on your request forms and then drop them off at Public Safety Dispatch.
When your new keys are ready to be picked up, usually within 2 or 3 days, the dispatcher will call to let you know.
Please bring a photo I.D. along when you pick up your new keys.

What do I do with keys or access cards/fobs that I no longer need?