Services

The Department of Public Safety (DPS) focuses on the care and safety of the students, employees, and guests of Augsburg College. Some of the services that are provided to the community are immediate response to medical emergencies, responding to crimes in progress or suspicious persons, and additional courtesy services, including escorts. The department is also responsible for the campus-wide Emergency Notification system.

The Public Safety officers are well-trained professionals in first aid, defensive tactics, drug recognition, investigation, and emergency response.  We work with the Minneapolis Police Department and other law enforcement officials as necessary to respond to any situations concerning the safety of the Augsburg community.

24-hour Service

The Department of Public Safety operates seven days a week, 24 hours a day, 365 days a year on the Minneapolis campus.

Patrols

Officers make frequent patrols of all the academic buildings qne parking lots. Suspicious persons or activity on-campus should be reported to DPS by dialing x1717 from a campus phone, or (612) 330-1717 from an off-campus or cell phone.

Parking Enforcement

To manage the parking we have on-campus for students, faculty, staff & visitors, officers patrol parking lots regularly. Tickets for parking without a permit, metered and reserved space parking, handicap parking, fire lanes, and improperly parked vehicles are written 24/7 to help keep parking adequately open and available. If you see a vehicle parked illegally, you may contact DPS at x1717 or (612) 330-1717 to request enforcement. Make a note of the vehicle make and license plate if possible. Parking questions should be directed to parking@augsburg.edu, or to dispatch at (612) 330-1717. For more information, see the Parking pages of our website.

Medical

Most DPS officers are trained Emergency Medical Responders or EMTs.  In the event of a medical emergency, call DPS and tell the dispatcher your location so an officer can be sent to assist you right away. Officers will then be able to take you for follow-up care at the Fairview Emergency Room if needed, or call out for an ambulance if necessary.

DPS has access to oxygen, AEDs, bandages, ice-packs, burn-relief gel, hydrocortisone, and other basic first-aid supplies.

Escorts

Officers and student patrols are available for walking and driving escorts from on-campus locations to other on-campus locations, and to select locations within a 2 block radius of campus. Walking escorts from campus to campus locations are available 24 hours a day. Driving escorts from on-campus to approved off-campus locations and vice-versa are available from dusk until dawn. Driving escorts for medical purposes (emergency room, appointments at approved clinic locations, mobility issues) are available 24 hours a day. For a list of approved locations, time frames, and other information, please see our Escort Service page.

Cameras & Building Access

Surveillance cameras have been installed in all campus buildings, as well as parking lots and other exterior locations.  CCTV software is maintained by the department of public safety, but we still need your eyes. If you see something suspicious, please contact DPS by dialing x1717 from a campus phone, or (612) 330-1717 from an off-campus or cell phone.

Checking camera footage in response to a crime report can only be done by approved personnel on the DPS staff. If you make a report to a DPS officer they will take the appropriate action regarding review of camera footage, or transferring your case to MPD as appropriate.

DPS also controls building access through traditional door locking as well as maintaining the fob-access software on campus doors.  Campus doors are scheduled to lock at certain times, and fob-access is required to enter the building.  If you have any issues with your fob, contact DPS at 612-330-1717.

Motor Assist – Jump-starts

DPS has a jump-start service for vehicles parked on campus property. This service is available on a “first-come, first-served” basis as time or weather permits. Anyone parked on the Minneapolis campus can get a free jump-start. Public Safety officers may elect, but are not required, to provide such a service, particularly if their other patrol and/or emergency-care duties are put at risk. If DPS officers are unable to assist you or if their attempts fail, a local service station can be called for you, but you will need to pay the private vendor for the cost of the service provided.

Unfortunately, due to liability concerns, we are unable to provide jump-starts to cars parked off-campus, and we are unable to provide lock-out services for any vehicles. Rapid Recovery towing is available to perform jump-starts, lock-outs, and flat-tire changes, at cost to the individual requesting the services. Rapid Recovery can be found online, or reached by phone at (612) 343-0022.

There is also a shovel kept in dispatch in the Urn/Mort lobby that can be checked out with a photo id for digging out one’s car in the winter.

Lock-outs

If you lock your keys in your office or dorm room, DPS officers are available to grant you access into your space. For students there is a $20 charge to your student account after the first lock-out, which is free. To request a lock-out, call DPS at x1717 or (612) 330-1717 and give the dispatcher your name, location, and id number.

Reports

DPS officers are available to take reports for anyone who experiences a crime on Augsburg’s campus. Reports can be made for a variety of incidents, including thefts, burglaries, assaults, domestic disputes, and criminal sexual conduct. Reports can be made with DPS officers 24 hours a day, pending the availability of the officer in regards to other campus emergencies and duties.

Making a report does not mean follow-up will be required with Augsburg’s conduct board, nor any other law enforcement agencies, but making a report with a DPS officer should be your first step for any on-campus crime. Officers will initiate any necessary follow-up with the appropriate agencies at the request of the person filing the report.

It is important to provide officers with as much specific information regarding any incidents as possible, including date, time, location, parties involved, and as thorough a description of the incident as possible. Don’t hesitate to make a report if you don’t have all of this information, but the more information you can provide, the more help the officer or other investigating agency will be able to provide.

There is also an Anonymous Tip Form available for reporting incidents on-campus, or involving Augsburg community members.

Minneapolis Police Department also has an online incident reporting form available on their website types of incidents like theft, lost property, or damage to property.

Risk Management

The director of Public Safety also serves as the director of Risk Management for the college. As risk manager, this position is responsible for developing an overall plan and programs that identify, measure and monitor risk exposures. Partnering with the CFO, he or she oversees and recommends appropriate risk management controls for property, casualty and non-employee insurance requirements, including the development and monitoring of policies and procedures. He or she will also help with all Enterprise Risk Management initiatives. The director also provides oversight of a comprehensive campus environmental health and safety program. This includes maintaining compliance with federal, state and local occupational health and safety regulations and standards, e.g., OSHA, Haz-Mat, EPA, and Fire, as well as chairing College Safety Committees; e.g., employee, lab, biosafety, etc. Additionally, the director ensures training for faculty, staff, and students across the College in work-safety, crime prevention, loss control, emergency procedures, and personal safety.

Recent projects by former director Jesse Cashman include installing new cameras across campus, and adding additional fob access doors to more easily manage the safety and security of the Augsburg campus and community.