Financial FAQs

How do I view my financial aid package?

To view your financial aid package, log into Augnet Services, Records and Registration with your Augsburg username and password. On the left menu, select “Track Your Financial Aid.”

How do I view tuition charges and payments/financial aid that has been credited to my student account?

To view your tuition charges and payments log into Augnet Services, Records and Registration with your Augsburg username and password. On the left menu, select “Make a Payment/Account Activity.” Under “Your Bills” will be listed all of your charges and credits on your student account.

What do I need to turn in to be awarded financial aid?

That depends on the type of program you are enrolled in. To view what forms and applications you need to submit to our office please visit the Student Financial Services website

On my bill, it shows I have a balance with a negative sign next to it? Does this mean I have a credit or a balance due?

A negative sign next to an amount indicates a credit amount not a balance.

How do I apply for my federal Stafford loan?

Once you’ve received your financial aid award, you should be able to now apply for your federal Stafford loans. Please follow the steps listed on the Student Financial Services website

I have a few questions regarding my financial aid. How can I get in touch with a counselor?

We offer a variety of ways for students to get a hold of one of our counseling staff. You can email us at studentfinances@augsburg.edu, call us at 612-330-1046 or stop in during our walk up window hours. We typically have window hours, Monday through Friday from 12:00 to 4:00 p.m. Students can also set up a one on one meeting with a Financial Aid counselor either by phone or by visiting our office.