Augsburg College social work faculty,
students, and graduates dedicate ourselves to helping those who are most in need,
who are most vulnerable, and whose social and economic welfare is most threatened. To that
end, our faculty has defined generalist social work practice as a model of ethical and effective
helping based on the eco-systems perspective using problem-solving strategies and practice skills
requiring a strengths perspective and cultural
competency to serve individuals, families, groups, organizations or communities.
This model emphasizes respect for client self-determination and use of client strengths with
empowerment as an expected client system outcome. This practice model
provides a framework for assessment, intervention and change at multiple levels from personal to
global. The dual goals of Augsburg’s generalist practice model are to address
private troubles and to address the public issues that underlie them, especially poverty,
oppression, and injustice. To meet these dual goals, Augsburg students
become skilled in direct practice as well as policy practice. In the classroom and in the field, we apply
the generalist practice model to the wide range of difficulties people face with awareness of both
assets and vulnerabilities within the person, their culture and their community. The generalist model
of social work practice assists practitioners in establishing collaborative relationships with
people who use our services and other constituents.
Students learn a sequential and collaborative process for identifying strengths and
stresses, mutually setting goals, negotiating tasks, searching for an array of
possible solutions and resources, implementing a plan of action, watching for
barriers or by-passes, evaluating how helpful the work has actually been and adjusting the plan or
agreement to better reach client goals. Issues related to the setting of practice, whether public or
private, large agency orsmall, are commonly explored within the generalist practice model because it does
not presume a particular setting or specialty.
Finally, a generalist practitioner will use investigation and research skills to inform and improve
practice.
Augsburg’s generalist practice model is both individual and contextual, both local and global,
both personal and social. Our practice model assumes that clients experience strengths and barriers,
failures and successes. In the end clients can marshal their strengths while taking formative
action towards their goals.