Find It! FAQ

I want to...
Introduction
SFX is a context-sensitive link server and full text retrieval service provided by the Lindell Library which allows you to click from a bibliographic citation in a database search result and view a list of all retrieval options and related services for that article, including linking to the online full text when available, among other services.
What Services are available?
Depending on the availability of the journal article, you may have any of the following service options:
- Full Text (for all subscription and Open Access content)
- Available in Print (check CLICnet to confirm dates are available)
- We'll order it for you through Interlibrary Loan
- Import into reference management tools, such as RefWorks.
Who can use it?
Any patron of the Augsburg College using Lindell Library on-site. Members of the Augsburg College community (current faculty, staff, and students) can also use SFX off-campus after logging in to the databases.
Why did I get no full text or more than one link?
Sometimes an article is available from more than one publisher/vendor or full text provider or on more than one platform; you will see multiple full text options when this is the case (Note: volume and year coverage may be different among these various sources). There will not be any full text links when the Augsburg Library does not have a paid subscription or free access to the article.
You may see an additional full text button in some databases, e.g., "View Full Text"; "View at Publisher". These are additional options provided by the database vendor that will also take you directly to the full text when available, but are not under the control of the Augsburg Library and do not offer any additional library-related services.
Getting help
For assistance with using the laptop, network connection problems, or general equipment failure, go to the Learning Commons help desk on the Street Level of the library.
What if full text is not available?
If the full text is not available online, you may request the article from the library using the automatically filled-in form.
I clicked on a "full text" link, but I only got the journal page
SFX will get you as close to the article level as possible. The journal publisher controls where SFX is able to link -- journal home page, volume, table of contents, or article. In some cases, depending on the structure of the source, you may need to navigate further through the publisher's web site to get to the specific article.
Where can I get more help?
Click on "Ask a Librarian" at the top of this page

