“Leaders may get so wrapped up in making decisions they forget to just sit down and talk with their staff members,” wrote Dave Conrad, Augsburg College’s assistant director of the Rochester MBA program, in his latest column for the Rochester Post-Bulletin.

A problem exists, according to Conrad, that new leaders can believe their first priority is to develop new game plans independently rather than to get to know staff members to solve problems collectively. Read Conrad’s column, “New leaders should learn to listen,” for tips on how to create an effective workplace communication system.