1.) If possible, the Ombuds will direct students to
pertinent college policies and procedures. If the Ombuds is unfamiliar with
that specific policy they will…
2.) Direct students to pertinent college office or college
personnel in order to further explain college policy. At this point the Ombuds
will work with the student to develop their advocacy skills and problem solving
competencies. When it is understood that college policy has not been fully carried
out or college officials have been non-responsive…
3.) The Ombuds will advocate with the student to appropriate
college officials or administration.
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