Internship Site Supervisor Guidelines

The Strommen Career & Internship Center at Augsburg College appreciates your willingness to supervise an Augsburg College Intern.   Thank you for providing a valuable on-the-job learning experience for one of our students.  We believe you and your organization will receive capable assistance, enthusiasm, new ideas, and other numerous benefits.

We understand and appreciate your investment of time in supervising a student.  Your important guidance, training, and feedback are the essential components that make an Internship different from other part-time jobs.  Students receiving internship credit for their work experience hope to apply classroom learning to actual situations, learn new skills and understanding, and test out career interests.  In this relationship, you become a supervisor/teacher and the student a worker/learner, working together to achieve your organization’s goals and the student’s learning objectives.  Additionally, you gain the personal satisfaction of helping prepare a potential future member of your professional community.

To encourage the best possible work and educational experience, we suggest the following guidelines for supervisors.  We hope the guidelines will be helpful as you orient and supervise the student.  We have outlined a basic process, which can be beneficial to students in their adjustment to the worksite.

We welcome your comments about your experience with an Augsburg Intern and hope you will provide us with suggestions on how we might better serve and benefit employers and students alike.

ORIENTATION      

1.      Provide a position description.  Explain specific duties and expected standards of performance.

2.      Clarify schedule, acceptable attire, deadlines, degree of independence, and to whom the student will report

3.      Give the student a tour of the office and company/organization.  Introduce the student to key personnel and point out supplies, resources and basic office procedures.

4.      Describe your organization and your department.  Supply an organizational chart if available.  Explain the student’s role within the organization.  Relate how your department fits into the big picture.

5.      Offer the student websites, brochures, newsletters, manuals and reports that can provide information on your organization’s purpose, development, policies and activities.

6.      Discuss with the student the learning objectives that she/he would like to accomplish.

ACADEMIC CREDIT

Augsburg students have the option of registering for academic credit for their work-based internship experience.  If the student wishes to receive credit, he/she is required to work with a faculty member and develop a learning contract with specific goals and objectives for the work experience, a strategy for achieving each objective, and a method of evaluation.  The student will discuss this learning contract with you and will need a job description from you.  After negotiating the learning contract with the faculty sponsor, the student should provide you with a copy.

SUPERVISION

1.      Schedule regular meetings to go over assignments, answer questions, and offer feedback.    Encourage the student to contribute ideas and suggestions.

2.      Review performance on an informal, on-going basis.  Discuss strengths and areas for  improvement.  Most students welcome constructive feedback on their performance.   Don’t forget positive reinforcement.  Many students are concerned about how they are doing, but may feel uncomfortable about asking.

3.      Adjust the level of responsibility, if necessary.  Add new tasks or provide more training.

4.      Include the student in some staff meetings, if at all possible.  Explain why and how certain departmental or company decisions are made.

5.      Share your own career path.  Introduce students to professional literature and resource persons in your organization.  Recommend further experiences or courses in your field.  Encourage and facilitate similar discussions with other professionals.

EVALUATION

Evaluation Feedback:  We ask you to assess the student’s performance at the end of the time period the student is registered for credit using the evaluation form that will be provided by the student intern (an internal organization evaluation form is also acceptable).  We encourage you to discuss your evaluation with the student.  Please discuss your perception of accomplishments and the student’s level of knowledge and skills and how this may affect future education and career goals. An optional letter of recommendation, written on your company letterhead, may be valuable to the student for future post-graduation employment or graduate school.

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We hope you find working with an Augsburg student an exciting and rewarding experience.  Your efforts in this “Working Partnership” are greatly appreciated.

If you have any concerns or comments, please contact:

Ana Eliason, Career & Internship Specialist

Eliason@augsburg.edu or 612-330-1468