Where and how can I send a fax? What if someone needs to fax me something?
To send a fax, visit the Copy Center, Christensen Center, lower level. There is a fax machine available for outgoing faxes: local, long distance, and international. Cash basis only.
To receive a fax, have it sent to 6123301649. Your full name and campus box number must be clearly stated on the cover sheet. Faxes arrive at the Incoming Mailroom, main level, Christensen Center. The fax will be put in your campus box.
Where can I make copies?
Where can I mail a package? Where do I pick up packages?
To send a package or pick one up, go to Shipping & Receiving, located on the lower (ground) level of the Christensen Center. If you get a slip in your campus box that a package has arrived, bring the package pickup slip. If you receive an Express Mail or FedEx package, Shipping & Receiving staff will try to contact you by phone. If you cannot be reached, a slip will be placed in your campus box.
Shipping & Receiving Hours:
Where can I buy stamps?
Incoming Mailroom, located on the main level of the Christensen Center.
Where is the Lost & Found?
The Information Desk, main level of the Christensen Center. Departments on campus forward found items to this main repository where they are dated and stored. After several months unclaimed items are donated to charity.
How do I get a parking permit?
To park in an Augsburg College parking lot, you must purchase a permit. Parking permits are issued to faculty, staff and students. They are numbered, in hangtag form, and must be correctly displayed in vehicle at all times. Permits are non-transferable.
Permits are sold online through AugNet's parking services link during the month before each term and the rest of the year are available based on supply through the Department of Public Safety, located in the Urness/Mortensen Lobby.
Purchasing an Augsburg parking permit does not guarantee you a parking spot, but it does permit you to park in appropriate campus lots. A campus map that includes designated parking lots is available at: http://www.augsburg.edu/about/map.html
Augsburg College permits are for Augsburg parking lots only. A City of Minneapolis street permit is required to park on most streets surrounding the College for longer than the posted limits. These city permits are only available to persons who live on campus and to obtain you must first attain a proof of residence letter from Public Safety.
Temporary parking permits for limited time periods are available for purchase online through parking services on AugNet.
Contact the Department of Public Safety at 6123301717 with questions concerning parking regulations. A more extensive overview of Parking Policies and Transportation Information is available on the Department of Public Safety website http://www.augsburg.edu/security/parking.html.
Where do I find an on-campus job?
A list of current available student jobs is located at www.augsburg.edu/hr/student. If you would like to work in a position or department that is not listed online, please contact the supervisor or department to see if they are hiring. If you are hired by a department, please complete the following forms, which can be found at Human Resources: Student Employment Application, Terms of Employment, W-4, and I-9. If you are an international student, you will also need an I-20. Once these are completed a placement notice and monthly timesheet will be sent to your supervisor. The placement notice, with the supervisor’s signature, is then returned to Human Resources. The timesheet is due to Human Resources by the fifth of each month.
If you have questions regarding student employment, consult the Student Employment Website at www.augsburg.edu/hr/student.html or Human Resources, Memorial Hall, Room 19, (612)330-1058.
Where can I get a Metro bus schedule? Where can I buy a Metro bus pass?
Copies of Metro Transit schedules and maps are available in the west
hallway on main floor of Christensen Center under the large Transit
Information Display. Students now have the choice of purchasing a Go-To
College Transit Pass for $150.00 per semester or they can buy monthly
or cash value passes at approximately 50% the regular price of those
passes. Metro Transit and Augsburg College contribute to the generous
discount on all transit passes sold on campus. All transit passes are
on sale at the student service counters at 100 Sverdrup Hall.
For more information regarding public transit in the Twin Cities
metropolitan area, visit http://www.metrocouncil.org/transit/index.htm.
Rooms in Urness Hall do not have kitchens. Is there a room in Urness where I can cook?
Yes. The kitchen in Urness Hall is located in Urness 111. It has a stove, microwave, and kitchen utensils. Students should contact their RA in advance for access.
Where can I work out?
Workout facilities are located in Si Melby Hall and the Kennedy Center. The Fitness Centers are open to all Augsburg College students, faculty, staff and alums.
Fitness Center Hours*:
Monday Friday: 6:00 a.m. 10 p.m.
Saturday: noon 6 p.m.
Sunday: noon 10 p.m.
*If a class is scheduled for Fitness Center use, it will be closed to everyone but the instructor and students enrolled in the class. Signs are posted in advance with class dates and times.
Is there a charge to attend athletic events on campus?
Students, faculty and staff can attend free of charge. Show your Augsburg ID card at the gate.
What are the phone numbers for the Residence Life offices in Anderson Hall and the Urness/Mortensen Hall Lobby?
Anderson Hall Lobby: (612) 3301121
Urness/Mortensen Hall Lobby: (612) 3301526
Where do I go with questions about computer use and printer availability?
The Student Technology website is the place to go for all your computer questions. Check out their website at http://www.augsburg.edu/techdesk for quick answers. If you don’t find what you need there, please call them at (612) 3301400 or email at techdesk@augsburg.edu and TechDesk staff will be happy to assist you.
What are the Dining Service Hours?
Christensen Center Dining Hours:
Breakfast (Mon.Fri.): 7:30 a.m. 9:00 a.m.
Lunch (Mon.Fri.): 11:00 a.m. 1:30 p.m.
Dinner (Mon.Fri.): 4:45 p.m. 6:30 p.m.
Weekend Dining:
Brunch (Saturday and Sunday): 11:30 a.m. 1:00 p.m.
Dinner (Saturday and Sunday): 5:00 p.m. 6:00 p.m.
Oren Gateway Food Services Hours:
M-Friday: 7:30 am 8:00 pm
Saturday: 7:30 am 5:00 pm
Sunday: 9:00 am 1:30 pm
For information on Dining Services Privileges, Policies and Procedures check the Residence Life Guidebook.
Where can I eat if I am not on a meal plan?
You can pay in cash and eat in the cafeteria, Murphy’s, Nabo (Oren Gateway Center), and you can find food at Cooper's Coffee Shop in the Christensen Center
(Full and partial board plans are only for use in the dining room.)
How do I join a student organization?
Getting involved in a student organization on campus is the best way for students to share similar interests and experiences. Campus Activities and Orientation (CAO) coordinates more than 40 recognized student organizations, with interests including the arts, academics, sports, and religion just to name a few. Additionally, CAO works with campus leaders to plan and sponsor a wide variety of programs to enhance student leadership potential. For information about student organizations, visit the CAO website at www.augsburg.edu/cao. Here you can find a listing of the current student organizations and also information on how to start your own. For more information call Campus Activities and Orientation at 612/330-1418.
Where do I purchase my textbooks?
Augsburg College Bookstore, located in the Oren Gateway Center.
Those students using financial aid to cover the cost of textbooks may set up a bookstore account. This account allows students to make purchases in the Augsburg College Bookstore using a declining balance account. Students may select either a $250 or $500 account level. This amount is charged to the student’s tuition account at the time the declining balance account is opened. For more information on bookstore accounts, visit http://www.augsburg.edu/enroll/toolkit/bookstore.html.
How do I reserve a room for an event or meeting?
To reserve a room on campus for an event or meeting visit the Event and Classroom Planning website at http://www.augsburg.edu/eventservices/roomform.html
For more information, contact Event and Conference Planning at 612-330-1104 or email events@augsburg.edu.
In the event of a student hospitalization or family emergency, whom should I notify?
The Student Affairs Office in Memorial Hall 118 should be notified in the event of a student’s hospitalization or family emergency that causes a student to miss class. Phone 6123301160 to report the circumstances; a staff member will contact your instructors (and whomever else you would like notified).
Please note it is the student’s responsibility to connect with his or her instructors upon returning to campus. Faculty set class expectations in regard to assignments and attendance. The Student Affairs Office can only inform faculty of your circumstances; it cannot suggest their response to it.
Who do I talk to about Study Abroad?
For information about the Study Abroad program visit its website at http://www.augsburg.edu/augsburgabroad/. Additional information is available at http://www.augsburg.edu/global/ and you may also contact a study abroad advisor with questions and concerns.
Where do I arrange for a tutor?
For information on The Karen M. Housh Tutor Center visit the website at http://www.augsburg.edu/acskills/tutor.html or contact Ross Murray at murray@augsburg.edu.
The Tutor Office is in Science 110. The phone number is 6123301445.
How can I get help on my papers?
The Writing Lab, Lindell Library, street level, offers one-to-one tutoring to students who want help in developing the skills necessary for effective writing. For more information visit the Writing Lab website at http://www.augsburg.edu/writinglab/.
Where do I go when I get sick?
Augsburg College offers basic health care services to students without health insurance through a contract with UFP-Smiley’s Clinic. These services are limited and do NOT include emergency services.
Smiley’s is located at 2020 East 28th Street, Minneapolis, MN 55407. The clinic telephone number is 6123330770.
Students with health insurance can also use the health services at Smiley’s Clinic. Their insurance provider will be billed for medical services and the student will be responsible for any copays or deductibles associated with their insurance. Students should check with their insurance providers to make sure services at Smiley’s will be covered.
For more information, visit the Counseling & Health Promotion Student Health Clinic website at http://www.augsburg.edu/cchp/smileys.html. Contact the Counseling & Health Promotion office at 6123301707 if you have specific questions or concerns regarding Smiley’s or the services covered.
How do I register for an ACTC class?
Augsburg College, Hamline University, Macalester College, The College of St. Catherine, and the University of St. Thomas comprise consortium called the Associated Colleges of the Twin Cities. It is possible for day students to complete a major through the ACTC program. Students who wish to complete a major offered at one of the other ACTC colleges must apply through the Augsburg College Registrar’s office. For information visit the Registrar’s Office ACTC site, http://www.augsburg.edu/enroll/registrar/actc/index.html.
Intramural and recreational sports are an integral part of the Augsburg College experience. To learn more about the activities offered, visit the Augsburg Intramurals site at http://www.augsburg.edu/athletics/intramurals/
Please note that currently enrolled/employed Augsburg students, faculty and staff are eligible to compete in the Augsburg intramural Sports program unless they have been ejected from a contest for disciplinary reasons and have not been reinstated by the Director.
Where do I turn if I need assistance in understanding policies, have a complaint, need an advocate, etc.?
The Augsburg Student Ombuds is a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to students (Day, WEC, and Graduate) of Augsburg College. The Ombuds may serve as counselor, gobetween, mediator, informal factfinder, or upward feedback provider. The ombudsperson’s function is located outside the ordinary line management structure. The ombudsperson has access to anyone in the organization including the chief executive officer.
For further information, visit the website at http://www.augsburg.edu/ombuds/.