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Hiring: International Resident Assistant (FELLOW) in Mexico

Now Hiring: International Resident Assistant (FELLOW) in Mexico

Summary of Job Description: The purpose of this fellowship is to promote a healthy living/learning environment for semester students and participants in short-term educational seminars in Mexico. In addition, the primary responsibilities of the fellow are to assist Augsburg and other foreign students (mostly coming from the U.S.A.) with medical and emotional issues and to help them develop intercultural and global competencies, as well as to assist in the operation of all educational programs. Strong knowledge of both Spanish and English is required. 

The length and dates of this stipend fellowship position are flexible.  You may apply for any of the terms listed below.

  • Spring Semester 2022: November 15, 2021 (for training purposes, if possible) or January 3 – May 31, 2022
  • Spring and Summer 2022: January 3 – August 15, 2022

Please indicate your preferences for the length and dates of the fellowship in your application cover letter. There may be an opportunity to renew for one additional semester or  year but no more than that.

Application Deadline: Oct. 8, 2021. Submit applications to:  Dr. Ann Lutterman-Aguilar, Be sure to write “(Name) IRA Mexico Fellow Position” in the subject heading of your email. 


Full Job Description & Details

About Augsburg University:  Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The trademark of an Augsburg education is its emphasis on direct, personal experience. Guided by the faith and values of the Lutheran church, Augsburg educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.

About CGEE:  Founded in 1982, the mission of the Center for Global Education and Experience (CGEE) at Augsburg University is to “provide cross-cultural educational opportunities in order to foster critical analysis of local and global conditions so that personal and systemic change occurs, leading to a more just and sustainable world.” The Cuernavaca, Mexico site offers three semester-long study abroad programs: 

  • Communication and Media Studies: Migration and Social Change in Mexico (Fall)
  • Liberal Arts, Migration and Social Change (Fall and Spring)
  • Social Work in a Latin American Context (Spring)

In addition, we offer four 3-week summer sessions focusing on Spanish language and social change, as well as a summer program for pre-med and other health care students. We also facilitate numerous short-term programs (1-2 weeks) throughout the year.  See for more information about program and course offerings.  

Resident Assistant (R.A.) Responsibilities

  • Live in “Casa Augsburg,” the CGEE program house in order to provide first response and emergency assistance to semester students and short-term program participants.  This includes contacting the insurance company and taking students to the doctor as necessary.    
  • Given your proximity to students, you will serve as the primary on-call person, and so you will be asked to set up and coordinate the semester-long on-call schedule for oneself and with other staff, with the final approval of your supervisor.  During the week, you will be expected to be on call during the daytime every weekday, as well as at night during two weeks per month (every other week is recommended).  You will also be on call at least two weekends per month.You will be provided a brief training and initially take a student or two to the doctor with your supervisor or another experienced on-call staff person.  
  • Help prepare the house for the arrival of new groups by making sure that everything is ready for them.
  • Facilitate house orientations and health and safety orientations for new groups, including the preparation of orientation packets with maps and other helpful items. 
  • Share students’ dietary needs and preferences and any house maintenance needs that arise with the Office Manager.  Ensure that students submit their Roommate Preference Forms and determine roommate matches for semester students and inform the Office Manager and other staff of rooming arrangements.
  • Type up emergency medical information to be carried at all times and distributed to the rest of the program staff.
  • Type up a list of all info needed by the health insurance company, place it in the On-Call phone packet, and give it to all program staff to be ready in case of emergencies.
  • Organize house and/or cohort community meetings as deemed necessary. 
  • Organize occasional fun weekday and-or weekend events for students. (going out for ice cream, smoothies,, etc.)
  • Complete other tasks as necessary.

Assist with Diversity and Intercultural Education and Community-Building within the Student Group

  • Assist the professor of the COM 329 Intercultural Communication and SWK 261 U.S.-Mexican Context courses in the design, facilitation, and debriefing of the classes, which all students take.  Attend all class
  • sessions and facilitate full and/or small group discussions as needed. Please note that the International House exchange mentioned in the next section is an integral part of this course. 
  • Plan and facilitate or co-facilitate group activities and/or meetings with the students to help build trust among the students and to address issues of concern to the group.  These issues usually include
  • concerns about racism, classism, sexism, heterosexism, ableism, religious discrimination, etc.)
  • Spend time with students and other program participants to support them as they process their intercultural learning experience. This includes eating meals with students on a regular basis while they’re living in one of the program houses; conducting individual interviews with each student at the beginning and middle of the semester; and holding regular drop-in times for students to chat.
  • Help students find appropriate ways to manage conflicts that emerge within the group. This may mean organizing and/or facilitating or arranging a session on conflict management and helping mediate when necessary.
  • Provide support to any student groups within the semester programs, such as “Students of Color and Multi-Racial Students Abroad” and “Queer Students Abroad.” 

Academic Program Responsibilities

  • Assist all professors with educational materials and classroom and guest speaker/excursion set-up related to their classes and communicate with them regarding the weekly gmail calendars.
  • Communicate regularly with the adjunct and/or visiting professors about their classes, guest speakers, and excursions, and provide logistical support to them. Assist instructors and program coordinators in planning, set-up, operation, and evaluation of the semester programs.
  • During the semester programs, help coordinate the ongoing cultural and language exchange with Mexican university students at International House (IHouse) in Cuernavaca. 
  • Set up and coordinate at least six all-day Saturday excursions or other activities per semester and accompany the students on those excursions to places such as Teotihuacan, Puebla, and Mexico City.
  • Oversee any CGEE-Mexico Instagram, FB, and/or other social media posts. Coordinate and oversee the Gmail calendars of educational activities and share calendars with students and staff.
  • Oversee the ongoing updating, printing, and distribution of weekly program calendars to students, staff, host families, and any others who need them.
  • Perform regular administrative tasks such as printing and making photocopies of weekly academic program schedules, checking e-mail, filing, running errands, maintaining computer databases, shelving books in the library, and assisting with other projects.
  • Provide interpreting support from Spanish to English (and vice versa) in very informal, small group settings, as needed.  (Training and support provided for those interested in learning this skill.)
  • Play a large role in assisting staff in the updating of semester pre-departure program manuals – this pertains particularly to the social aspects of the manual.

Marketing and Administrative Responsibilities      

  • Assist with recruiting students and short-term customized program participants by taking and submitting digital photos with short captions explaining them to help document each of the major components of the program, such as guest speakers and excursions, rural seminars and the seminar in Mexico City, homestays (both rural and urban), travel to other areas of Mexico, etc. 
  • Assist with the creation and maintenance of social media in coordination with the Minneapolis and other Mexico faculty/staff members.
  • Interview students and write short articles and/or create short videos that promote the programs, as requested.
  • Oversee our small library, help shelve books, and tag new books.
  • Help the Office Manager and Homestay Coordinator and others to organize activities with host families and others, as asked. 
  • Assist with other projects as necessary.

Connecting Students to the Broader Community

  • Help plan and facilitate orientation activities to help students get to know Cuernavaca.
  • Inform students of social, cultural, political, and other events in Cuernavaca and the surrounding area.  It is recommended that the International Resident Assistant organize a bulletin board with updated information about opportunities to go to events and get involved in the local community.

Customized Program (Short-Term Group) Responsibilities

  • Carry out house responsibilities as listed above.
  • Assist the customized program coordinators by preparing the orientation packets for each group prior to arrival.  This includes a map, health and safety information, an updated and customized Market Basket Survey, and other materials.
  • Meet with the leader of each program to find out what they will need from you.


  • Demonstrated commitment to the mission and goals of CGEE, including our educational philosophy and our commitment to intercultural and global development, social justice and anti-oppression work.
  • Experience in international and multicultural settings, as well as deep knowledge of intercultural issues, including intercultural communication and conflict styles, racism and discrimination in general, gender,
  • socio-economic class, human sexuality, ability, and group dynamics. Experience in facilitating group work on anti-racism and power and privilege preferred. 
  • Experience and/or knowledge of at least two of the program areas we address, such as globalization, migration, language and culture, religion, the environment, ESL, education, and/or social work. BSW graduates preferred.
  • Strong knowledge of both Spanish and English. Strong speaking ability of both necessary, fluency preferred, along with experience with at least basic interpreting from Spanish-English and vice versa.
  • Initiative, flexibility, leadership, and strong intercultural and interpersonal communication skills.
  • Ability to multitask.
  • Resident advisor experience or equivalent community-based living experience preferred.
  • Basic computer and organizational skills, as well as attention to detail.
  • Experience in group facilitation, particularly of intercultural and/or diversity issues, preferred.
  • Familiarity with social media preferred.
  • Experience living in both the United States and Mexico is preferred.
  • Preference given to alumni of CGEE semester programs or similar study abroad programs in Latin  America, with particular emphasis on the Social Work in Latin America program.

Stipend & Other Benefits 

This is an academic fellowship that provides a monthly stipend of US $600 (approximately MXN $12,000 pesos/month), as well as room, board, health insurance, the possibility of deferred student loans, and travel to and from the United States.  Given that this is a fellowship intended to benefit a recent college graduate who is seeking hands-on experience working in international education, these benefits are appropriate within the Mexican context.  

Application Instructions

Applicants MUST submit the following documents:

  • Resume
  • Cover Letter that indicates your preferences for the length and dates of the fellowship
  • Three Professional References*

*When listing reference information, please use professional references (including one past or present supervisor).

Augsburg University is an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status.

Submit applications to:  Dr. Ann Lutterman-Aguilar, Be sure to write “(Name) IRA Mexico Fellow Position” in the subject heading of your email. 


Take a walk from the CGEE campus into town for a beautiful view of Cuernavaca.