2211 Riverside Avenue South
Minneapolis, MN 55454
612-330-1000

TechDesk/Information Technology Contact Info

Lindell Library, Room 104
2211 Riverside Ave. S.
Campus Box 316
Minneapolis, MN 55454

Telephone: 612-330-1400
Telephone: 877-387-9930
Fax: 612-330-1689
Email: techdesk@augsburg.edu

Hours

Monday-Friday 8:00am-6:30pm

Saturdays 10am-4pm

Sundays Noon-3pm

Tech Desk/Student Technology - Voicemail or Call Waiting

Fields with a * are required.

Your Information

*Your full name: *Student ID #:

*Augsburg e-mail address: @ augsburg.edu

*Campus box:

Telephone Line Information
If you have existing service, list the room that currently has active service. If you are requesting new service, list the room you are ordering service for.

*Residence hall:         *Room #:

*Phone extension:

Information about Service Request
*I am requesting...

New service                    Switch existing service (from voicemail to call waiting or v.v.)
Cancel existing service    Transfer existing service to a new room


Additional Information for orders of New Service
Select service:
Call waiting
Voicemail
Select service term:
Fall semester ($20)
Spring semester ($20)
Full school year ($40)
Summer ($20)

Additional Information for Transfers of Service
Please indicate which room you want to transfer service to:

New residence hall:         New room #:

New phone extension:        Effective date of transfer:

Additional Information for Splitting of Cost
Charges may be split evenly among roommates. Both you and your roommate(s) will receive e-mails (sent to your Augsburg addresses) verifying your order; the order will not be considered complete until all of you respond as directed to authorize the charges. If you do not complete this section, the person completing this form will be billed the entire cost of service.

My roommate(s) and I are splitting the cost of new service.

How many roommates (not including yourself)?

1st roommate:
Full name:         Augsburg e-mail address: @augsburg.edu

2nd roommate:
Full name:         Augsburg e-mail address: @augsburg.edu

3rd roommate:
Full name:         Augsburg e-mail address: @augsburg.edu

Order Submission

Orders for voicemail/call waiting may be completed at any time, but charges will not be pro-rated.
You must reapply for service at the beginning of each new academic year.
School year residents remaining on campus during the summer must apply for summer service (transfers are acceptable).
Services applied for prior to the beginning of the school year or semester will usually be installed prior to the first day of classes of the indicated term. At all other times, service will be installed within five (5) business days of us receiving your complete order.
Billing for telecommunications services will be notated on your fee statement.
Only one application is required per telephone line.
You will receive an e-mail (to your Augsburg address) verifying your order; you must respond as directed in that e-mail for your order to be considered complete.