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Report A Crime or Concern

Be the one who makes the call!

Help keep our campus safe! Call 612-330-1717 or text using the CampusShield App to report any crime, suspicious activity or public safety concern; or click on the “Make A Report” button below to file a report online.

Public Safety Officers are available to take reports from anyone 24 hours a day or you can file an online report for certain non-emergency situations.  Whether you are a victim of, or a witness to, a crime, University policy violation, or just have a concern – on or off campus – we’re here to help!  We will make sure you are safe and, if needed, help you contact the appropriate agency to follow-up on your information.

Make A Report

If the incident is an emergency or the incident is happening “right now,” you should contact DPS at (612) 330-1717, use the “Emergency” button on the CampusShield App, or call 9-1-1.

 

Looking for something specific? Take a look at the links below to go to that section of this page

CampusShield: Emergency Calling

CampusShield: Submit a Tip

CampusShield: Safety Check

CampusShield: Student Emergency Procedures

Minneapolis Police Contact Info

Request a Report

Resources


The Augsburg Department of Public Safety is now offering a free safety app to serve as an additional communication tool for our students, staff and faculty.  The CampusShield app offers four major features — emergency calling, submit a tip, safety check and student emergency procedures.

How to Install the CampusShield Safety App

  1. On your mobile device, go to the Google Play Store (for Android users) or the iTunes Store (for Apple users)
  2. Type “CampusShield” into the search bar
  3. Download the App to your phone
  4. Once downloaded, open the CampusShield App and select “Augsburg University” from the list of institutions (it will be near the top of the list)
  5. Fill out your profile information

How to Use the CampusShield Safety App

Once the CampusShield Safety App is installed on your phone and you have created a profile, you are ready to use the App.  There are four major uses for the App; emergency calling, submit a tip, safety check and student emergency procedures.

Emergency Calling

The emergency calling feature is like having a mobile emergency call box in your pocket.  When you open the App you will see a red rectangle with the word “Emergency” in it; when you press this button on campus you will be connected directly to Public Safety.  While the emergency mode is active, our dispatchers will be able to track your movement using your phone’s GPS location, so even if you’re not able to speak with the dispatcher, we will be able to dispatch an officer to your location.  The GPS tracking feature is only available when the emergency mode is active – after you disable the emergency mode by entering your personal pin number (chosen when you create your profile), we will not be able to track your movement until you reactivate the emergency mode.

If you press the emergency button outside of the campus boundaries (20th Ave S to 25th Ave S, and Riverside Ave to I-94), you will be connected with the local 911 dispatch center.

Although by using this feature both our dispatch center and/or the 911 dispatch center will be able to track your location, please provide your location to the dispatcher if you are able to do so.

Submit a Tip

Using the iReport feature in the App, you are able to send texts, photos and videos directly to our dispatch center.  The texts, photos and videos you send are received in real time and you are able to have a text conversation with our dispatchers.  While using this feature, you are able to send information either with your profile information visible or as an anonymous individual.  To use the Submit a Tip feature:

  1. Tap on the yellow iReport button in the top left of the main App page
  2. Once on the iReport page, press on the “select category” button at the top of the page and select the type of incident you are reporting
  3. After selecting a type of incident, select the text box below the “select a category” button and describe the situation you are seeing; please include location information in your description
  4. Then you can choose to upload a photo and/or video (not required)
  5. Once you have completed the information sections, you can choose to send the report anonymously by selecting the check box below the “Upload a Video” button; if you do not want to send the report anonymously, then you can leave the check box unchecked
  6. After entering the information, click the “Send Report” button at the bottom of the screen, which will open a direct chat with our dispatch center, allowing you to continue to update our staff on the situation

Safety Check

FriendWatch provides an extra layer of protection for potentially dangerous situations. Users can enter emergency contact phone numbers of friends and family members in their profile, then activate FriendWatch’s timer before the activity (running in the park at night, walking to their car). If the timer hits 0:00 before the user enter’s their personal PIN, emergency contacts are notified.  These contacts can then notify Public Safety or 911 who can check on the user.  To activate FriendWatch:

  1. Enter up to 3 contacts in your profile, either when setting up the App or by selecting your profile page in the App
  2. Select the FriendWatch feature on the main page of the App (green button in the upper right corner)
  3. Describe the activity you are doing (walking from class to your car, going for a run, walking to the light rail, etc.)
  4. Select an amount of time for the timer (up to 1 hour)
  5. Once the timer is activated, your selected contacts will be notified that you have activated the FriendWatch feature with a link to show your location on a map and the amount of time on your timer
  6. If you complete your activity safely, enter your PIN and press the “Stop Timer” button to deactivate the timer – your contacts will be notified that you completed your activity safely
  7. If you are not able to enter your PIN before the timer runs out, the App will automatically text the contacts you picked with your location.  The timer will start over and will continue to send updates to the contacts you selected until you are able to enter your PIN.

Student Emergency Procedures

By pressing the “Campus Resources” button, you can have access to several emergency procedure documents including active shooter/active violence, fire evacuation, and severe weather.  You can also find information on services provided by Public Safety by pressing the “Services” button on the main App page.  From the Services page, you can request an escort, access a campus map and get information on the Light Rail system.

 

If you have any questions or feedback on the CampusShield Safety App, please contact the Department of Public Safety at 612-330-1717, or email publicsafety@augsburg.edu.

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Minneapolis Police Department

Augsburg University is located in the first precinct of the Minneapolis Police Department which is the primary law enforcement agency that serves Augsburg University.  For emergencies, call 911, for non-emergency crimes or incidents that do not require an immediate police response, call Minneapolis Police Non-Emergency at 612-348-2345.  For certain, non-violent crimes and thefts under $1,000.00, the Minneapolis Police Department also provides the MPD E-File system where you can file your report online.

Tips for when and how to call Minneapolis 911 & 311 can be found on their website’s Report a Crime.

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Request a Report

The Department of Public Safety releases incident reports under a limited set of circumstances. You may request the release of a report from DPS for the following incident types:

  • An incident where DPS and/or local EMS provided medical services for you.
  • An incident where your property was damaged, lost, or stolen.
  • A motor vehicle accident report.

DPS will honor all lawful requests for the release of incident reports from all local, County, State, and Federal law enforcement agencies.

If you would like to request any other type of incident report filed by the Department of Public Safety, please contact Student Affairs at (612) 330-1160 in order to request release of these reports.

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Resources

CampusShield Safety App for Android Users

CampusShield Safety App for Apple Users

 

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