Jeffrey Clement

Assistant Professor, Business Administration

CB 315

My path to academia and Augsburg University has been a wandering one—maybe not the most efficient route, but these experiences inform my teaching and research.

I worked in the healthcare industry for several years as a Brand Manager and Marketing Director, focusing on the intersection of clinical and commercial aspects of special care and rare disease management. Prior to my corporate experience, I was an officer in the United States Marine Corps. I deployed to Afghanistan twice, first as a truck platoon commander and then combat operations planning officer.

My research is focused on the intersection between people and data (primarily in healthcare). I am particularly curious about how users interpret information from AI/ML systems and how those interpretations shape decisions. For example, how do healthcare providers and patients incorporate AI recommendations in care decisions? I have a second, related, stream of research that looks to use modern empirical and causal inference techniques to answer policy-related healthcare questions, primarily in either pharma or prehospital medicine (EMS). 

I am passionate about teaching how we can use data to make insightful and ethical decisions. I like using real-world datasets and industry standard software (R, Tableau, SQL) to give students practical experience, and especially love teaching data visualization.

While working on my PhD, I started working in EMS as an Emergency Medical Technician to gain experience beyond the hypothetical aspects of patient care and to pay the bills. I enjoy hands-on patient care and still pick up occasional shifts on nights and weekends at LifeTech EMS and on an ambulance for Regions Hospital.


  • BS, Mechanical Engineering, Georgia Institute of Technology
  • MBA, Strategy and Marketing, University of Maryland
  • PhD, Information and Decision Sciences, University of Minnesota


  • Clement J, Jacobi M, Greenwood BN. Patient access to chronic medications during the Covid-19 pandemic: Evidence from a comprehensive dataset of US insurance claims. (2021) PLOS ONE 16(4): e0249453. 
  • Clement J and Maldonado AQ. (2021) Augmenting the Transplant Team With Artificial Intelligence: Toward Meaningful AI Use in Solid Organ Transplant. Front. Immunol. 12:694222. DOI: 10.3389/fimmu.2021.694222
  • Manning R, Clement J, Kim D, Singhose W (2009) Dynamics and Control of Bridge Cranes Transporting Distributed-Mass Payloads. Journal of Dynamic Systems, Measurement and Control. 132(1) DOI: 10.1115/1.4000657


  • Ren Y and Clement J. Augmenting Human Teams with Robots: A Literature Review and Future Directions. (Under Fourth Round Review – Minor Revision)
  • Clement J, Curley S, Ren Y. Increasing System Transparency About Medical AI Recommendations May Not Improve Clinical Experts’ Decision Quality. (Working Paper) Available at: 
  • Shekar A and Clement J. Time Savings Associated With Lights & Siren Use by Ambulances on US Roads: A Meta-Analysis. (Under Third Round Review)
  • Clement J, Bhattacharya S and Greenwood B. Social Media, Socialites, and Online Drug Advertising: Do FDA Enforcement Letters Deter Misleading Pharma Ads? (Invited for R&R.) Available at:


  • Clement J (2014) The Lieutenant Don’t Know: One Marine’s Story of Warfare and Combat Logistics in Afghanistan (Casemate, Philadelphia)