Jeffrey Clement

My path to academia and Augsburg University has been a wandering one—maybe not the most efficient route, but these experiences inform my teaching and research.

I worked in the healthcare industry for several years as a Brand Manager and Marketing Director, focusing on the intersection of clinical and commercial aspects of special care and rare disease management. Prior to my corporate experience, I was an officer in the United States Marine Corps. I deployed to Afghanistan twice, first as a truck platoon commander and then combat operations planning officer.

My research is focused on the intersection between people and data (primarily in healthcare). I am particularly curious about how users interpret information from AI/ML systems and how those interpretations shape decisions. For example, how do healthcare providers and patients incorporate AI recommendations in care decisions? I have a second, related, stream of research that looks to use modern empirical and causal inference techniques to answer policy-related healthcare questions, primarily in pharma or prehospital medicine (EMS).

I am passionate about teaching how we can use data to make insightful and ethical decisions. I like using real-world datasets and industry standard software (R, Tableau, SQL) to give students practical experience, and especially love teaching data visualization.

While working on my PhD, I started working in EMS as an Emergency Medical Technician to gain experience beyond the hypothetical aspects of healthcare (and to pay the bills). I enjoy working with patients and still pick up occasional shifts on nights and weekends at LifeTech EMS.

EDUCATION

• BS, Mechanical Engineering, Georgia Institute of Technology
• MBA, Strategy and Marketing, University of Maryland
• PhD, Information and Decision Sciences, University of Minnesota

REFEREED PUBLICATIONS

• Ren Y and Clement J. (2024) Augmenting Human Teams with Robots in Knowledge Work Settings. ACM Transactions in Human-Robot Interactions. 13(2). DOI: 10.1145/3649884
• Shekhar A, Alexander A, Haugen A, Jahan M, Simms M, Lu M, Ball R, and Clement J. (2024) Ambulance Transports from NCAA Division 1 Football Games. Forthcoming at Prehospital and Disaster Medicine. DOI: 10.1017/S1049023X24000402
• Shekar A and Clement J. (2024) Time Savings Associated with Lights & Siren Use by Ambulances: A Scoping Analysis. International Journal of Emergency Services, 13 No. 2, pp. 128-139. DOI: 10.1108/IJES-01-2022-0003
• Clement J, Jacobi M, Greenwood BN. Patient access to chronic medications during the Covid-19 pandemic: Evidence from a comprehensive dataset of US insurance claims. (2021) PLOS ONE 16(4): e0249453. https://doi.org/10.1371/journal.pone.0249453
• Clement J and Maldonado AQ. (2021) Augmenting the Transplant Team With Artificial Intelligence: Toward Meaningful AI Use in Solid Organ Transplant. Front. Immunol. 12:694222. DOI: 10.3389/fimmu.2021.694222
• Manning R, Clement J, Kim D, Singhose W (2009) Dynamics and Control of Bridge Cranes Transporting Distributed-Mass Payloads. Journal of Dynamic Systems, Measurement and Control. 132(1) DOI: 10.1115/1.4000657

Working Papers

• Clement J, Curley S, Ren Y. AI Quality and Clinical Roles Impact Decision Quality in AI-Augmented Medical Decisions More than AI Explanations. (Under Review) Available at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3961156
• Clement J, Bhattacharya S and Greenwood B. Social Media, Socialites, and Online Drug Advertising: Do FDA Enforcement Letters Deter Misleading Pharma Ads? (Under 3^rd Round Review) Available at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4365190

Books

• Clement J (2016) Jaywalk: A Novel. (KDP). https://a.co/d/h3dvNdX
• Clement J (2014) The Lieutenant Don’t Know: One Marine’s Story of Warfare and Combat Logistics in Afghanistan (Casemate, Philadelphia) http://amzn.to/2widBdC

Teaching Cases

• Clement J. (2024) Southwest Airlines: Navigating Winter Turbulence. Ivey Business Publishing. Case W36574.
• Clement J. (2024) Data Analytics for Emergency Preparedness and Response During the Covid-19 Pandemic in Minnesota. MPCC Emergency Preparedness Resource Hub. Supported by a grant from the Minnesota Department of Health/MPCC.