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Facilities Requests

Facilities request system

  1. Log in to augnet.augsburg.edu
  2. On the left menu click the link titled “Facilities Request” located towards the bottom just beneath “Parking Services”
  3. You will be brought to a new page. On the left hand side there is a toolbar.  Click the link titled “submit a request”
  4. Follow the instructions on the survey (Make sure to select the “Facilities” option under “Repair Center”)
  5. Leave a brief and detailed request
  6. Hit submit to complete the request

You will receive email confirmation containing a tracking number once your request has been submitted.  You can use that number to track the status of your work request on the same work request website.  Once Facilities reviews your request, you will receive an update via email on the status of your request.

Submit Facilities Request

When a work request is turned in, please communicate this to all roommates as an authorized employee will arrive to complete the repair. Maintenance personnel will enter residential areas from 8:30 am to 4:00 pm to follow up on work requests that do not need immediate attention. There are nighttime facilities staff available for after-hour emergencies.

Please note that Laundry machine service requests go through a third party vendor, CSC Service Works. Click below to submit any laundry machine work orders (make sure to have the number of the machine when submitting the request).

Submit Laundry Machine Request [/expandable]

 

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