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Dave Conrad: New leaders should learn to listen

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“Leaders may get so wrapped up in making decisions they forget to just sit down and talk with their staff members,” wrote Dave Conrad, Augsburg College’s assistant director of the Rochester MBA program, in his latest column for the Rochester Post-Bulletin.

A problem exists, according to Conrad, that new leaders can believe their first priority is to develop new game plans independently rather than to get to know staff members to solve problems collectively. Read Conrad’s column, “New leaders should learn to listen,” for tips on how to create an effective workplace communication system.

Dave Conrad writes on leadership and respect

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PostBulletinIn his latest column for the Rochester Post-Bulletin, Dave Conrad, associate professor of business, counsels a reader who feels overwhelmed with conflicting advice by summarizing great leadership into one directive: treat employees with respect.

Conrad argues that, “Showing respect enhances a leader’s influence and performance,” but warns against insincerity. “I think employees are sensitive to phony displays of praise and recognition from their managers and perceive these acts as a form of manipulation,” he writes.

Read: Dave Conrad: Good leaders show employees respect on the Post-Bulletin site.

Dave Conrad shares workplace advice in national publication

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Screen Shot 2015-05-05 at 10.51.05 AMU.S. News & World Report recently published an article detailing common missteps among top employees, and one of the issues was identified by Augsburg’s own Dave Conrad, assistant director of the Augsburg College Master of Business Administration program at Rochester and associate professor in Rochester and Minneapolis.

Conrad noted that it can be detrimental for an employee to be overly negative, which potentially could signal that the employee isn’t right for the company.

Dave Conrad discusses when to let an employee go

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PostBulletinDave Conrad, assistant director of the Rochester MBA program, wrote in his latest column for the Rochester Post-Bulletin about the ins and outs of firing an employee.

Conrad suggests a checklist, of sorts, to weigh the options when deciding whether or not to dismiss an employee.

“Because terminating someone is such a big decision, it helps to have an unemotional and objective way to measure the impact of the decision,” Conrad said.

To read the article, visit the Post-Bulletin news site.

Dave Conrad: The best managers develop their employees

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“Companies need responsive, innovative thinkers and problem-solvers,” wrote Dave Conrad, Augsburg College’s assistant director of the Rochester MBA program, in his latest column for the Rochester Post-Bulletin. A problem exists, though, that companies often do not invest in the training and development of their employees, which leads to an under-engaged workforce. Read Conrad’s column, “The best managers develop their employees” to learn why staff development is crucial for business success.

Dave Conrad: Employee trust good for business

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PostBulletinDave Conrad, Augsburg College’s assistant director of the Rochester MBA program, wrote in his latest Post-Bulletin column that employees’ trust of their managers is essential for a successful business.

Conrad said employees should feel a sense of camaraderie toward their managers — camaraderie that needs to be obtained over time.

“…managers can’t demand respect and loyalty; they have to earn it,” he said. “In the long run, it’s difficult — if not impossible — to be an exceptional manager without employee trust.”

To read Conrad’s column, visit the Post-Bulletin news site.

Dave Conrad: The most important leadership skills

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PostBulletinA number of leadership skills are important, but which one is truly key? That’s hard to say, according to a new column by Dave Conrad in the Rochester Post-Bulletin. Conrad, Augsburg College’s assistant director of the Rochester MBA program, notes that leadership skills vary in relevance depending on individuals’ roles within the workforce. To learn why conceptual, relationship-building, and technical skills each play an important role, read “The most important leadership skills” on the Post-Bulletin website.

Dave Conrad: Learn what stress is trying to tell you

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PostBulletinStress has been called the “health epidemic of the 21st century” by the World Health Organization, and Dave Conrad offers suggestions for dealing with stress in his latest column for the Rochester Post-Bulletin. Conrad, Augsburg College’s assistant director of the Rochester MBA program, notes that finding ways to alleviate stress can be as beneficial for employers as it is for employees. Read, “Learn what stress is trying to tell you” on the Post-Bulletin website.

Dave Conrad says to take criticism with a grain of salt

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PostBulletinDave Conrad, Augsburg College’s assistant director of the Rochester MBA program, wrote in his most recent Rochester Post-Bulletin column about the tendency to be over-defensive and why it’s sometimes hard to accept criticism, positive or negative, from others. “…we must be sensitive to our emotions and realize how our emotions affect our thinking,” Conrad said.

Read “Before you get defensive, take breath” for more tips on how to be more open to feedback.

Dave Conrad: Embrace constructive conflict

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PostBulletinAugsburg College’s Dave Conrad, assistant director of the Rochester MBA program, wrote in his most recent column for the Rochester Post-Bulletin about finding the right balance between the need to deal with conflict and the instinct to avoid it. Read “Embrace constructive conflict” for details on how effective debate can spur innovation in the workplace.