The Reell Office of Seeing Things Whole is excited to launch its 2026 Insights Series with a conversation on The Art of the Welcoming Experience, featuring Dr. Stacy Frost.
Join us for free on Friday, January 23rd from 12:00 – 12:45pm.
Leading through uncertainty is at the heart of understanding the onboarding experience. You will reflect on your own onboarding experience as well as your experience as an existing employee. How does the newcomer approach challenges with curiosity and humility? While the newcomer experience is unique for each person, themes of building trust, honoring one another, and promoting dignity, all while getting the work done are prevalent. We’ll explore Talya Bauer’s (2010) framework, the 4 C’s of onboarding: compliance, clarification, culture and connection as it applies to Seeing Things Whole.
Dr. Stacy Frost, Adjunct in Augsburg’s MAL Program, will lead our conversation. Stacy earned her undergraduate degree in Hotel Administration from Southwest Minnesota State University. She earned her doctorate in Higher Education Administration from St. Cloud State University. Her professional experience over three decades is unique, as careers in the hospitality industry, ministry, and higher education, included newly created roles in each organization. This led to an ongoing curiosity and ultimately, Frost’s doctoral research, focused on onboarding experiences in higher education. Through qualitative research, she discovered unique experiences of both newcomers and existing employees.