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Navigate Augsburg

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What is Navigate?

Navigate is EAB’s (formerly the Education Advisory Board) student success software that guides students through the Augsburg experience. It allows staff and faculty to fully support a student by creating a coordinated care network.

Note: We recommend you use Firefox for your web browser while using Navigate for screen readers.


What can staff and faculty do on Navigate?

  • Communicate with students to help support them.
  • Submit alerts/referrals, so the appropriate support can reach out to the student.
  • Submit progress reports so your students can receive timely feedback and support they need.
  • Reach out to students that are at-risk for struggling to reach their goals.

What is the difference between a progress report and an alert?

Student support staff, professors, and faculty mentors can issue an alert on a specific student based on their interactions with the student in order to raise a flag to student needs and/or prompt a referral with another department. 

You want to use progress reports where students can see the comments for course-based feedback.

Can a student see my comments or recommendations on alerts & progress reports?

Students cannot see the comments on alerts/referrals. However they do see your recommendations on progress reports.

How often should I submit a progress report?

You will receive an email prompting you to submit progress reports at midterm. You may also receive a request for different populations at different times (example: probation and first-year students during week 5). You can also send a progress report at anytime.

Can my department start scheduling appointments in Navigate?

Yes, thought it will take some set up. Please submit this form to start the process.

Video Trainings

Syncing Your Google Calendar

Adding Office Hours

Submitting an Alert/Referral

Submitting a Progress Report

Alerts/Progress Report Guides

Alerts/Referrals Guide

Progress Reports Guide

Cases Guide

Appointment Guides

Adding Appointment Availabilities

Documenting Student Interactions

Communication Guides

Mass Emailing or Texting Students

Reaching out to Non-Registered Students

Reaching out to Students with holds

Updates on Issues/Ideas

Navigate Issues/Ideas


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