If you are experiencing a personal crisis and need immediate counseling support:
If it is daytime Monday – Friday (8am-4:30pm during fall/spring semester) call the Center for Wellness & Counseling at 612-330-1707, and let them know you need to see a counselor immediately. (If CWC is not answering during office hours, call DPS at 612-330-1717 and they will help you contact CWC.)
If it is after office hours (evenings, nights, weekends, and breaks), 24/7 support is available:
1. Urgent phone counseling is available through the Center for Wellness & Counseling’s after-hours phone counseling service; just call our main number 612-330-1707 and choose option 1 to speak to a licensed counselor. Crisis text support is also available 24/7 through CrisisTextline.org. Just text START to 741-741 when in crisis, anytime, anywhere — a trained crisis counselor will respond.
2. If you are living on campus and need immediate support, talk to your Resident Assistant or Hall Director, and they will help you get the support you need. Call DPS (612-330-1717) to get connected to the on-call Hall Director.
3. If you are having thoughts of hurting yourself or others, and do not feel safe, go to your local Emergency Room. DPS will give you a ride if you are currently on campus (612-330-1717).
U of M Medical Center West Bank (has separate Behavioral Emergency Center for mental health crises; go to West Bank ER to access the BEC) 612-672-6600 (located just across Riverside from Augsburg’s Foss Center/chapel)
Acute Psychiatric Services – 24-hour walk-in crisis psychiatric support at Hennepin County Medical Center; Emergency Medications Clinic available 8:00am – 2:00pm M-F. 612-873-3161 (located in the Red Building, first floor, right across from ER)
Regions Hospital (has mental health Crisis Program accessed through the ER) 640 Jackson Street, St. Paul 651-254-5000
4. If you are concerned that you are not safe, but not sure if you need to go to the hospital for support, you can receive free in-person crisis mental health counseling at home (or at a location you choose in Hennepin County) from the Hennepin County COPE Team (612-596-1223). COPE services are only available to adults currently in Hennepin County.
Suicide Prevention Lifelines
National Suicide Prevention Lifeline 1-800-273-8255 or chat now
The Trevor Lifeline (Suicide Prevention for LGBTQ Youth) 1-866-488-7386
Veterans’ Suicide Prevention Lifeline 1-800-273-8255, press 1
Trans Lifeline 877-565-8860