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Frequently Asked Questions

More financial questions here: https://consumer.gov/

HOW DO I KNOW WHERE BUILDINGS ARE LOCATED?

Find the campus map here:

augsburg.edu/about/map/

WHO SHOULD I CONTACT FOR SECURITY CONCERNS AND EMERGENCIES?

Call the Department of Public Safety immediately: +1 (612) 330 1717

Find all the DPS’s contact information on their website:

https://www.augsburg.edu/dps/

HOW DO I GET MY FORM KEYS, FOBS, AND STUDENT ID?

Dorm keys and fobs can be retrieved at the Residence Life office or DPS, both located in the Mortensen/Urness lobby.

To get your student ID you have to fill out this form: https://library.augsburg.edu/auggieID and either pick it up at the library or have it shipped to you (needs to be a U.S. address).

HOW DO I ACCESS MY HOUSING PORTAL AND MEAL PLAN?

Your housing portal and meal plan can be found on Inside Augsburg (https://inside.augsburg.edu/) under the section “Housing”.

You will be asked to fill out the contract for both housing and meal plans on the portal.

First year students are required to purchase the 15 meals plan.

Find out more about housing here: https://www.augsburg.edu/residencelife/housing-information/ .

HOW DO I GET TO CAMPUS FROM THE AIRPORT?

There’s a few options:

  • getting an uber/lyft.
  • using the lightrail (blue line) and get to Franklin Ave station.

Mortensen hall address: 801 21st Ave S, Minneapolis, MN 55454

General address: 2211 Riverside Avenue, Minneapolis, MN 55454

ARE BEDSHEET AND HOUSEHOLD ITEMS PROVIDED BY THE SCHOOL?

We have a limited number of bed sheets available for students, and we will not provide any household items, we recommend ordering urgent items online in advance so that you can have them from day 1. Students will be taken on a grocery store run with our staff.

Hours and locations: https://sites.augsburg.edu/centralservices/hours-and-locations/

 

Address:

Your Name + ISSS

Augsburg University

720 22nd Ave South

Minneapolis, MN 55454

HOW CAN I PAY FOR MY BALANCE AND TRANSFER MONEY EASILY FROM MY HOME BANK ACCOUNT?

If you have a balance on your account, you have to go on Inside Augsburg – Records, Registration, and Finances – Student Finances – Current Balance. A new window will open and you’re able to pay any amount through that page.

To avoid extra fees, we recommend that you open a Wise account (get a fee-free transfer up to $600 when you sign up with this link: https://wise.com/invite/dic/chiaraj9 ) and transfer money from your home account to Wise.

Here’s a video tutorial on how to use Wise ( https://wise.com/login?redirectUrl=%2Fhome ) to transfer money from back home:

After that, you are able to exchange any kind of currency to U.S. dollars and either pay from that account or transfer the money to an American account.

WHERE DO I GO IF I HAVE QUESTIONS ABOUT ACADEMICS?

For any academic and course related resources:

https://www.augsburg.edu/advising/

LANGUAGE PLACEMENTS

Augsburg students (F-1) can take a test to get credits in their first language to get the Modern Language I & II requirement waived and get credits.

This free test, called LTI, is only available during the summer; connect with your academic advisor for that.

Make sure you are taking the LTI if you want credits and the requirement waived, the other test will only waive the requirement and won’t give you any credits. If you take the regular language test for Spanish, French, or German you will not be allowed to take the LTI too; to get the credits you would have to take the CLEP test outside of campus and pay for it.

More info here: https://www.augsburg.edu/advising/placements/language/

WHAT DO I DO WHEN I HAVE QUESTIONS RELATED TO MY COURSES?

Check moodle for course related updates. If you cannot find what you are looking for, reach out to your professor via email, which can be found in the syllabus or through Directory Search.

https://moodle.augsburg.edu/moodle2021/

WHERE IS THE LIBRARY? DO WE HAVE ACCESS TO IT ONLINE?

Check the campus map and use this website to access their website.

https://library.augsburg.edu/

HOW DO I GET A JOB? HOW DO I GET A SOCIAL SECURITY NUMBER?

Search for an on campus job here, make sure they are on campus Augsburg student worker jobs:

https://augsburg.joinhandshake.com/login 

You need to get a job before applying for a social security number. The info regarding SSN and employment is here:

https://www.augsburg.edu/isss/f1/employment/

WHAT DO I DO IF I NEED MY PAPERWORK SIGNED FOR IMMIGRATION, SEVIS, I-20, DS-2019, VISA, TRAVEL, US REGULATIONS, OPT, CPT, SSN, ETC?

Reach out to our ISSS Director, Bettine Hoff Hermanson, for administrative needs.

hermansb@augsburg.edu

WHERE DO I GO FOR INFORMATION REGARDING TAXES?

All the info is provided here:

https://www.augsburg.edu/isss/f1/taxes/

WHO DO I GO TO IF I NEED DISABILITY AND MENTAL HEALTH ACCOMMODATIONS FOR CLASSES AND MY DORM?

CLASS office is here to help!

https://www.augsburg.edu/class/

USEFUL LINKS: